Terms of service

Terms of Service

OVERVIEW

Welcome to Gorilla eBooks! The terms "we", "us" and "our" refer to Gorilla eBooks. Gorilla eBooks operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Gorilla eBooks is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (the "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence. To use the Services, you may be asked to provide certain information, such as your email and payment details. You represent that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account and for all activity under it. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately represent our products. However, product appearance may differ depending on your device and settings. We do not warrant that the quality of any product will meet your expectations. All product descriptions are subject to change at any time without notice. We may limit or discontinue any product at any time.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Gorilla eBooks reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to our Refund Policy. You represent that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes or applicable charges. You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent that the payment information you provide is true and that you are authorized to use it.

SECTION 5 - DELIVERY

All our products are digital ebooks delivered electronically. There is no physical shipment. After your purchase is confirmed, you will receive access to your ebook by email and/or a download link, typically instantly. It is your responsibility to provide a correct email address at checkout.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, images, graphics, video, and audio, and the design and arrangement thereof, are owned by Gorilla eBooks, its affiliates or licensors and are protected by United Kingdom and international copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, publicly display, republish, or resell any of the material on the Services (other than your own purchased products) without our prior written consent. All rights not expressly granted are reserved by Gorilla eBooks.

SECTION 7 - THIRD-PARTY LINKS

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we are not liable for any harm related to your use of them. Please review the third party's policies before engaging in any transaction.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Gorilla eBooks is powered by Shopify. Any sales and purchases you make in our store are made directly with Gorilla eBooks. You acknowledge that Shopify is not responsible for any aspect of any sales between you and Gorilla eBooks, and you release Shopify and its affiliates from all claims arising from or related to your purchases with Gorilla eBooks.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read it. Because the Services are hosted by Shopify, information you submit may be transmitted to and shared with Shopify in order to provide the Services to you.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information in the Services that contains typographical errors, inaccuracies or omissions relating to descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 11 - PROHIBITED USES

You may use the Services for lawful purposes only. You may not use them for any unlawful or malicious purpose, to violate any laws, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, to send spam, to impersonate any person, or to interfere with or circumvent the security features of the Services. We reserve the right to suspend or terminate your account if we determine you have violated these Terms.

SECTION 12 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to the date of termination. Provisions that by their nature should survive termination will survive.

SECTION 13 - DISCLAIMER OF WARRANTIES

The information presented through the Services is for general information purposes only and any reliance on it is at your own risk. Except as expressly stated by Gorilla eBooks, the Services and all products are provided 'as is' and 'as available' without warranties of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, secure or error-free. This disclaimer does not affect any mandatory statutory rights you have as a consumer.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent provided by law, in no case shall Gorilla eBooks, its partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of Shopify, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products procured using the Services. This limitation does not exclude liability that cannot be excluded under applicable law, including your mandatory statutory rights as a consumer.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless Gorilla eBooks, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Services.

SECTION 16 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed. This shall not affect the validity of any remaining provisions.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Services.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and you and Gorilla eBooks agree to submit to the exclusive jurisdiction of the courts of England and Wales. Nothing in this section removes any mandatory statutory protection you are entitled to as a consumer in your country of residence.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms should be sent to support@gorillaebooks.com.

Gorilla eBooks is a trading name of Gorilla Creative Ltd, a company registered in England and Wales.
Email: support@gorillaebooks.com
20 Wenlock Road, London N1 7GU, United Kingdom
Company number: 16363662